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Best Social Media Listening Tools - Page 3

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Social media listening tools provide functionality for listening, tracking, and gathering relevant content across social media. These tools are used by social media, marketing, and communications teams to identify trends, track competitors, and understand customer sentiment. Researchers can leverage social media listening tools to analyze social trends and media outlets use them to identify breaking news.

Social media listening software enables marketers to personalize content for specific users or demographics, identify thought leaders or influencers, and respond to positive or negative mentions. Many of these products also support monitoring across multiple languages and countries, allowing businesses to localize advertisements effectively. As a result, these tools help organizations gain demographic insights, measure social media presence, detect negative mentions, engage with users, and improve brand reputation.

Social media listening tools often enhance social media analytics software by providing data. While these tools can be found as standalone products, their monitoring functionality can also be found within social media management software and social media suites as a feature. Additionally, many media monitoring software solutions include social listening capabilities.

To qualify for inclusion in the Social Media Listening category, a product must:

Listen for specific mentions across social media platforms
Identify trending topics or phrases by tracking real-time conversations
Analyze and detail customer sentiment (positive, negative, neutral)
Organize customer information for audience segmentation and engagement
Identify thought leaders and influencers within relevant industries
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Best Social Media Listening Tools At A Glance

Leader:
Highest Performer:
Easiest to Use:
Top Trending:
Best Free Software:
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Easiest to Use:
Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
174 Listings in Social Media Listening Tools Available
(139)4.3 out of 5
View top Consulting Services for Tailwind
Save to My Lists
Entry Level Price:9.99 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Tool That Feels Like a Marketing Team Tailwind automates the most difficult parts of your social media marketing so you can grow smarter and faster. Save time with content creation, scheduling,

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Writing and Editing
    Market Segment
    • 91% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tailwind Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Content Creation
    1
    Convenience
    1
    Ease of Use
    1
    Easy Creation
    1
    Easy Posting
    1
    Cons
    Expensive
    1
    High Pricing
    1
    Instagram Integration
    1
    Lack of Features
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tailwind features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Social Measurement
    Average: 8.6
    7.8
    Social Reporting
    Average: 8.5
    8.3
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tailwind
    Year Founded
    2012
    HQ Location
    Oklahoma City, OK
    Twitter
    @TailwindApp
    10,672 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Tool That Feels Like a Marketing Team Tailwind automates the most difficult parts of your social media marketing so you can grow smarter and faster. Save time with content creation, scheduling,

Users
  • Owner
Industries
  • Marketing and Advertising
  • Writing and Editing
Market Segment
  • 91% Small-Business
  • 6% Mid-Market
Tailwind Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Content Creation
1
Convenience
1
Ease of Use
1
Easy Creation
1
Easy Posting
1
Cons
Expensive
1
High Pricing
1
Instagram Integration
1
Lack of Features
1
Limited Features
1
Tailwind features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
8.8
Social Measurement
Average: 8.6
7.8
Social Reporting
Average: 8.5
8.3
Brand Monitoring
Average: 8.7
Seller Details
Seller
Tailwind
Year Founded
2012
HQ Location
Oklahoma City, OK
Twitter
@TailwindApp
10,672 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In today’s social and news landscape, stories don't just break in one place. They break everywhere, all at once. NewsWhip is built to give global brands and publishers real-time intelligence on anythi

    Users
    No information available
    Industries
    • Public Relations and Communications
    • Marketing and Advertising
    Market Segment
    • 39% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NewsWhip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    3
    Improvement
    3
    Search Functionality
    3
    Ease of Use
    2
    Efficiency
    2
    Cons
    Improvement Needed
    2
    Complexity
    1
    Difficult Learning
    1
    Expensive
    1
    Insufficient Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NewsWhip features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.4
    Social Measurement
    Average: 8.6
    7.9
    Social Reporting
    Average: 8.5
    8.4
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, IL
    Twitter
    @SproutSocial
    117,081 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,755 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In today’s social and news landscape, stories don't just break in one place. They break everywhere, all at once. NewsWhip is built to give global brands and publishers real-time intelligence on anythi

Users
No information available
Industries
  • Public Relations and Communications
  • Marketing and Advertising
Market Segment
  • 39% Mid-Market
  • 34% Enterprise
NewsWhip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
3
Improvement
3
Search Functionality
3
Ease of Use
2
Efficiency
2
Cons
Improvement Needed
2
Complexity
1
Difficult Learning
1
Expensive
1
Insufficient Information
1
NewsWhip features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.4
Social Measurement
Average: 8.6
7.9
Social Reporting
Average: 8.5
8.4
Brand Monitoring
Average: 8.7
Seller Details
Company Website
Year Founded
2010
HQ Location
Chicago, IL
Twitter
@SproutSocial
117,081 Twitter followers
LinkedIn® Page
www.linkedin.com
1,755 employees on LinkedIn®

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(17)3.7 out of 5
View top Consulting Services for Oracle Social Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle Social Cloud’s intuitive analytics tools empower marketers to discover, analyze and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. A

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 35% Enterprise
    • 35% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oracle Social Cloud features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Social Measurement
    Average: 8.6
    8.8
    Social Reporting
    Average: 8.5
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    828,841 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    203,094 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle Social Cloud’s intuitive analytics tools empower marketers to discover, analyze and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. A

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 35% Enterprise
  • 35% Mid-Market
Oracle Social Cloud features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.8
8.3
Social Measurement
Average: 8.6
8.8
Social Reporting
Average: 8.5
0.0
No information available
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
828,841 Twitter followers
LinkedIn® Page
www.linkedin.com
203,094 employees on LinkedIn®
Ownership
NYSE:ORCL
Entry Level Price:$149.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a uni

    Users
    • Community Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Eclincher Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Service
    6
    Customer Support
    5
    Analytics
    4
    Ease of Use
    4
    Helpful
    3
    Cons
    Access Issues
    1
    Connectivity Issues
    1
    Feature Issues
    1
    Inadequate Support
    1
    Linking Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Eclincher features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Social Measurement
    Average: 8.6
    9.0
    Social Reporting
    Average: 8.5
    8.7
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Eclincher
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @eClincher
    11,074 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a uni

Users
  • Community Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
Eclincher Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Service
6
Customer Support
5
Analytics
4
Ease of Use
4
Helpful
3
Cons
Access Issues
1
Connectivity Issues
1
Feature Issues
1
Inadequate Support
1
Linking Issues
1
Eclincher features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.0
Social Measurement
Average: 8.6
9.0
Social Reporting
Average: 8.5
8.7
Brand Monitoring
Average: 8.7
Seller Details
Seller
Eclincher
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@eClincher
11,074 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Onclusive is a comprehensive PR and communications solution designed to assist organizations in navigating the complexities of brand management and reputation building. By leveraging advanced data sci

    Users
    • Communications Manager
    Industries
    • Public Relations and Communications
    • Information Technology and Services
    Market Segment
    • 39% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Onclusive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Helpful
    6
    Mentions Tracking
    6
    Response Time
    6
    Ease of Use
    5
    Cons
    Limited Coverage
    4
    Data Inaccuracy
    3
    Incomplete Media Coverage
    3
    Clip Issues
    2
    Inaccuracy
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Onclusive features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    7.2
    Social Measurement
    Average: 8.6
    7.2
    Social Reporting
    Average: 8.5
    7.8
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Onclusive
    Company Website
    Year Founded
    2002
    HQ Location
    Palo Alto, CA
    Twitter
    @Onclusive
    3,630 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    917 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Onclusive is a comprehensive PR and communications solution designed to assist organizations in navigating the complexities of brand management and reputation building. By leveraging advanced data sci

Users
  • Communications Manager
Industries
  • Public Relations and Communications
  • Information Technology and Services
Market Segment
  • 39% Mid-Market
  • 32% Small-Business
Onclusive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Helpful
6
Mentions Tracking
6
Response Time
6
Ease of Use
5
Cons
Limited Coverage
4
Data Inaccuracy
3
Incomplete Media Coverage
3
Clip Issues
2
Inaccuracy
2
Onclusive features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
7.2
Social Measurement
Average: 8.6
7.2
Social Reporting
Average: 8.5
7.8
Brand Monitoring
Average: 8.7
Seller Details
Seller
Onclusive
Company Website
Year Founded
2002
HQ Location
Palo Alto, CA
Twitter
@Onclusive
3,630 Twitter followers
LinkedIn® Page
www.linkedin.com
917 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ipsos Synthesio is a pioneer in social listening and global leader in AI-enabled consumer intelligence. We help brands turn consumer-generated data into strategic, actionable insights by combining a b

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 43% Enterprise
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Synthesio features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Social Measurement
    Average: 8.6
    8.1
    Social Reporting
    Average: 8.5
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    New York, NY
    Twitter
    @Synthesio
    8,511 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ipsos Synthesio is a pioneer in social listening and global leader in AI-enabled consumer intelligence. We help brands turn consumer-generated data into strategic, actionable insights by combining a b

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 43% Enterprise
  • 27% Small-Business
Synthesio features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
8.5
Social Measurement
Average: 8.6
8.1
Social Reporting
Average: 8.5
0.0
No information available
Seller Details
Year Founded
2006
HQ Location
New York, NY
Twitter
@Synthesio
8,511 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
(351)4.6 out of 5
14th Easiest To Use in Social Media Listening Tools software
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revamp your social media & content strategy with ContentStudio – the ultimate powerhouse for businesses, agencies, and marketers. Streamline your content creation process and amplify your online p

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ContentStudio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Content Management
    8
    Post Scheduling
    7
    Social Media Management
    7
    Content Creation
    6
    Cons
    Missing Features
    3
    AI Limitations
    2
    Content Issues
    2
    Learning Curve
    2
    Learning Difficulty
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ContentStudio features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    Social Measurement
    Average: 8.6
    8.7
    Social Reporting
    Average: 8.5
    8.5
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Claymont, Delaware
    Twitter
    @ContentStudioio
    25,987 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revamp your social media & content strategy with ContentStudio – the ultimate powerhouse for businesses, agencies, and marketers. Streamline your content creation process and amplify your online p

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
ContentStudio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Content Management
8
Post Scheduling
7
Social Media Management
7
Content Creation
6
Cons
Missing Features
3
AI Limitations
2
Content Issues
2
Learning Curve
2
Learning Difficulty
2
ContentStudio features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.2
Social Measurement
Average: 8.6
8.7
Social Reporting
Average: 8.5
8.5
Brand Monitoring
Average: 8.7
Seller Details
Year Founded
2017
HQ Location
Claymont, Delaware
Twitter
@ContentStudioio
25,987 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
Entry Level Price:$995.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Letterdrop helps you find warm leads you're missing today. Book meetings with them at 2.8x rate vs cold outreach. How? - Create credible thought leadership instantly from internal conversations

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 64% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Letterdrop Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Content Creation
    7
    Time Saving
    5
    Content Distribution
    4
    Customer Support
    4
    Cons
    Bugs
    4
    Software Bugs
    3
    Poor Support
    2
    Software Bugs/Issues
    2
    Technical Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Letterdrop features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    San Francisco
    Twitter
    @letterdropco
    648 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Letterdrop helps you find warm leads you're missing today. Book meetings with them at 2.8x rate vs cold outreach. How? - Create credible thought leadership instantly from internal conversations

Users
No information available
Industries
  • Computer Software
Market Segment
  • 64% Mid-Market
  • 36% Small-Business
Letterdrop Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Content Creation
7
Time Saving
5
Content Distribution
4
Customer Support
4
Cons
Bugs
4
Software Bugs
3
Poor Support
2
Software Bugs/Issues
2
Technical Issues
2
Letterdrop features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2021
HQ Location
San Francisco
Twitter
@letterdropco
648 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
(93)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lucidya’s AI-powered Social Listening software helps enterprises understand what is being said about their brand so they can spot trends, identify growth opportunities, and protect their reputation. W

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lucidya - Social Media Analytics features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Social Measurement
    Average: 8.6
    9.2
    Social Reporting
    Average: 8.5
    9.2
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lucidya
    Company Website
    Year Founded
    2016
    HQ Location
    Riyadh
    Twitter
    @Lucidya
    25,376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    245 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lucidya’s AI-powered Social Listening software helps enterprises understand what is being said about their brand so they can spot trends, identify growth opportunities, and protect their reputation. W

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 26% Mid-Market
Lucidya - Social Media Analytics features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.0
Social Measurement
Average: 8.6
9.2
Social Reporting
Average: 8.5
9.2
Brand Monitoring
Average: 8.7
Seller Details
Seller
Lucidya
Company Website
Year Founded
2016
HQ Location
Riyadh
Twitter
@Lucidya
25,376 Twitter followers
LinkedIn® Page
www.linkedin.com
245 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The B2B customer support platform for Telegram. Stop losing deals because of slow Telegram support. Astronaut helps your team respond faster, close more deals, and keep customers happy.

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Astronaut Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    User Interface
    8
    Efficiency
    7
    Analytics
    6
    Intuitive
    5
    Cons
    Learning Curve
    6
    Slow Loading
    6
    Improvement Needed
    5
    Software Glitches
    4
    Connectivity Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Astronaut features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Social Measurement
    Average: 8.6
    8.8
    Social Reporting
    Average: 8.5
    8.8
    Brand Monitoring
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Astronaut
    Year Founded
    2023
    HQ Location
    San Francisco, CA
    Twitter
    @astronautchat
    2,043 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The B2B customer support platform for Telegram. Stop losing deals because of slow Telegram support. Astronaut helps your team respond faster, close more deals, and keep customers happy.

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
Astronaut Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
User Interface
8
Efficiency
7
Analytics
6
Intuitive
5
Cons
Learning Curve
6
Slow Loading
6
Improvement Needed
5
Software Glitches
4
Connectivity Issues
2
Astronaut features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.7
Social Measurement
Average: 8.6
8.8
Social Reporting
Average: 8.5
8.8
Brand Monitoring
Average: 8.6
Seller Details
Seller
Astronaut
Year Founded
2023
HQ Location
San Francisco, CA
Twitter
@astronautchat
2,043 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, dr

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 49% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sprinklr Insights Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    4
    Helpful
    4
    AI Assistant
    3
    AI Features
    3
    Analytics
    3
    Cons
    Learning Curve
    4
    Data Limitations
    2
    Improvement Needed
    2
    Intuitiveness Issue
    2
    Learning Difficulty
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sprinklr Insights features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Social Measurement
    Average: 8.6
    8.7
    Social Reporting
    Average: 8.5
    8.5
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sprinklr
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,518 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,283 employees on LinkedIn®
    Ownership
    NYSE: CXM
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, dr

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 49% Enterprise
  • 26% Mid-Market
Sprinklr Insights Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
4
Helpful
4
AI Assistant
3
AI Features
3
Analytics
3
Cons
Learning Curve
4
Data Limitations
2
Improvement Needed
2
Intuitiveness Issue
2
Learning Difficulty
2
Sprinklr Insights features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
8.8
Social Measurement
Average: 8.6
8.7
Social Reporting
Average: 8.5
8.5
Brand Monitoring
Average: 8.7
Seller Details
Seller
Sprinklr
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,518 Twitter followers
LinkedIn® Page
www.linkedin.com
4,283 employees on LinkedIn®
Ownership
NYSE: CXM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a g

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 40% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Locobuzz Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Helpful
    8
    Features
    7
    Intuitive
    6
    Customer Support
    5
    Cons
    Glitches
    3
    Login Issues
    3
    Time Delays
    3
    Chat Management
    2
    Data Inaccuracy
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Locobuzz features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Social Measurement
    Average: 8.6
    7.9
    Social Reporting
    Average: 8.5
    8.1
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Mumbai, IN
    Twitter
    @Locobuzz_India
    68 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    320 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a g

Users
No information available
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 40% Mid-Market
  • 40% Small-Business
Locobuzz Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Helpful
8
Features
7
Intuitive
6
Customer Support
5
Cons
Glitches
3
Login Issues
3
Time Delays
3
Chat Management
2
Data Inaccuracy
2
Locobuzz features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.0
Social Measurement
Average: 8.6
7.9
Social Reporting
Average: 8.5
8.1
Brand Monitoring
Average: 8.7
Seller Details
Year Founded
2015
HQ Location
Mumbai, IN
Twitter
@Locobuzz_India
68 Twitter followers
LinkedIn® Page
www.linkedin.com
320 employees on LinkedIn®
30% Off: $8.4/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SocialDog is an all-In-one social media marketing tool allowing businesses and individuals to manage their social media accounts smartly and efficiently 🐶🚀 Features such as account operation manageme

    Users
    No information available
    Industries
    • Entertainment
    • Marketing and Advertising
    Market Segment
    • 92% Small-Business
    • 5% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SocialDog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Innovation
    1
    Marketing Management
    1
    Social Media Management
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SocialDog features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Social Measurement
    Average: 8.6
    9.2
    Social Reporting
    Average: 8.5
    9.1
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SocialDog
    Year Founded
    2016
    HQ Location
    江東区, JP
    Twitter
    @SocialDog_JP
    61,085 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SocialDog is an all-In-one social media marketing tool allowing businesses and individuals to manage their social media accounts smartly and efficiently 🐶🚀 Features such as account operation manageme

Users
No information available
Industries
  • Entertainment
  • Marketing and Advertising
Market Segment
  • 92% Small-Business
  • 5% Enterprise
SocialDog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Innovation
1
Marketing Management
1
Social Media Management
1
Cons
This product has not yet received any negative sentiments.
SocialDog features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.8
Social Measurement
Average: 8.6
9.2
Social Reporting
Average: 8.5
9.1
Brand Monitoring
Average: 8.7
Seller Details
Seller
SocialDog
Year Founded
2016
HQ Location
江東区, JP
Twitter
@SocialDog_JP
61,085 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DataEQ specialises in providing large organisations with high-quality, actionable data from unstructured customer and public feedback. Using a unique blend of AI and human intelligence, the company of

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 58% Small-Business
    • 32% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DataEQ features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Social Measurement
    Average: 8.6
    9.2
    Social Reporting
    Average: 8.5
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DataEQ
    Year Founded
    2007
    HQ Location
    London, London
    Twitter
    @DataEQ
    5,983 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    122 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DataEQ specialises in providing large organisations with high-quality, actionable data from unstructured customer and public feedback. Using a unique blend of AI and human intelligence, the company of

Users
No information available
Industries
No information available
Market Segment
  • 58% Small-Business
  • 32% Enterprise
DataEQ features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.8
9.3
Social Measurement
Average: 8.6
9.2
Social Reporting
Average: 8.5
0.0
No information available
Seller Details
Seller
DataEQ
Year Founded
2007
HQ Location
London, London
Twitter
@DataEQ
5,983 Twitter followers
LinkedIn® Page
www.linkedin.com
122 employees on LinkedIn®
(1,225)3.9 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CisionOne is an AI-powered platform tailored to meet the specific needs of PR agencies and departments, encompassing media monitoring and outreach, analytics, media and influencer targeting, and socia

    Users
    • Account Executive
    • Account Coordinator
    Industries
    • Public Relations and Communications
    • Marketing and Advertising
    Market Segment
    • 44% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CisionOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Features
    15
    Media Outreach
    15
    User Interface
    15
    Customer Support
    11
    Cons
    Learning Curve
    11
    Missing Features
    10
    Filtering Issues
    9
    Insufficient Information
    9
    Not Intuitive
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CisionOne features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.8
    7.0
    Social Measurement
    Average: 8.6
    6.5
    Social Reporting
    Average: 8.5
    6.8
    Brand Monitoring
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cision
    Company Website
    Year Founded
    1867
    HQ Location
    Chicago, IL
    Twitter
    @Cision
    49,240 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,885 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CisionOne is an AI-powered platform tailored to meet the specific needs of PR agencies and departments, encompassing media monitoring and outreach, analytics, media and influencer targeting, and socia

Users
  • Account Executive
  • Account Coordinator
Industries
  • Public Relations and Communications
  • Marketing and Advertising
Market Segment
  • 44% Small-Business
  • 35% Mid-Market
CisionOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Features
15
Media Outreach
15
User Interface
15
Customer Support
11
Cons
Learning Curve
11
Missing Features
10
Filtering Issues
9
Insufficient Information
9
Not Intuitive
9
CisionOne features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.8
7.0
Social Measurement
Average: 8.6
6.5
Social Reporting
Average: 8.5
6.8
Brand Monitoring
Average: 8.7
Seller Details
Seller
Cision
Company Website
Year Founded
1867
HQ Location
Chicago, IL
Twitter
@Cision
49,240 Twitter followers
LinkedIn® Page
www.linkedin.com
3,885 employees on LinkedIn®