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Best Social Media Suites with Customer Sentiment Capabilities

Benefits of Social Media Suites with Customer Sentiment capabilities include: Measures and analyzes customer sentiment
Below are the top-rated Social Media Suites with Customer Sentiment capabilities, as verified by G2’s Research team. Real users have identified Customer Sentiment as an important function of Social Media Suites. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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10 Listings in Social Media Suites Available
(4,878)4.4 out of 5
14th Easiest To Use in Social Media Suites software
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Entry Level Price:Starting at $199.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 44% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprout Social is a social media management platform that allows users to manage multiple social media accounts, schedule posts, and analyze performance.
    • Users like the platform's ease of use, robust reporting functions, and quick customer service, as well as its ability to manage multiple accounts and schedule posts efficiently.
    • Reviewers noted that Sprout Social has limitations due to rules set by social media platforms, resulting in some functions being unavailable and requiring users to log in to the actual social media platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sprout Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,054
    Post Scheduling
    723
    Scheduling
    683
    Analytics
    616
    Centralized Management
    588
    Cons
    Missing Features
    418
    Expensive
    265
    High Pricing
    245
    Limited Features
    243
    Improvement Needed
    200
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sprout Social features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Quality of Support
    Average: 9.1
    8.8
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, IL
    Twitter
    @SproutSocial
    117,081 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,755 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 44% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprout Social is a social media management platform that allows users to manage multiple social media accounts, schedule posts, and analyze performance.
  • Users like the platform's ease of use, robust reporting functions, and quick customer service, as well as its ability to manage multiple accounts and schedule posts efficiently.
  • Reviewers noted that Sprout Social has limitations due to rules set by social media platforms, resulting in some functions being unavailable and requiring users to log in to the actual social media platform.
Sprout Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,054
Post Scheduling
723
Scheduling
683
Analytics
616
Centralized Management
588
Cons
Missing Features
418
Expensive
265
High Pricing
245
Limited Features
243
Improvement Needed
200
Sprout Social features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.7
Quality of Support
Average: 9.1
8.8
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2010
HQ Location
Chicago, IL
Twitter
@SproutSocial
117,081 Twitter followers
LinkedIn® Page
www.linkedin.com
1,755 employees on LinkedIn®
(3,555)4.5 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a social media management tool that allows users to view and manage their reviews from various platforms in one place, schedule posts, and respond to customer feedback.
    • Reviewers appreciate SOCi's user-friendly interface, its ability to centralize social media management, and the convenience of its AI assistant that provides suggested responses to reviews.
    • Users reported issues with the initial setup and integration of the platform, occasional delays in review updates, and a lack of certain features such as YouTube integration and more detailed analytics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,224
    Post Scheduling
    819
    Scheduling Posts
    663
    Centralized Management
    648
    Scheduling
    620
    Cons
    Posting Issues
    297
    Missing Features
    293
    Limited Features
    235
    Learning Curve
    196
    Improvement Needed
    185
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Quality of Support
    Average: 9.1
    8.7
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    657 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a social media management tool that allows users to view and manage their reviews from various platforms in one place, schedule posts, and respond to customer feedback.
  • Reviewers appreciate SOCi's user-friendly interface, its ability to centralize social media management, and the convenience of its AI assistant that provides suggested responses to reviews.
  • Users reported issues with the initial setup and integration of the platform, occasional delays in review updates, and a lack of certain features such as YouTube integration and more detailed analytics.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,224
Post Scheduling
819
Scheduling Posts
663
Centralized Management
648
Scheduling
620
Cons
Posting Issues
297
Missing Features
293
Limited Features
235
Learning Curve
196
Improvement Needed
185
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.8
Quality of Support
Average: 9.1
8.7
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
657 employees on LinkedIn®

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(1,149)4.1 out of 5
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Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

    Users
    • Social Media Specialist
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 49% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Social is a platform that centralizes publishing, engagement, and analytics across social media platforms.
    • Reviewers appreciate Sprinklr Social's unified dashboard, AI-driven insights, and real-time engagement tracking, which streamline social media management and improve responsiveness.
    • Users reported that Sprinklr Social can be complex to navigate, with a steep learning curve, occasional performance lags, and limited flexibility in customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sprinklr Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    171
    Centralized Management
    112
    Features
    103
    Analytics
    76
    Social Media Management
    76
    Cons
    Complex Usage
    72
    Learning Curve
    66
    Missing Features
    64
    Complexity
    56
    Improvement Needed
    56
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sprinklr Social features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    7.7
    Quality of Support
    Average: 9.1
    7.5
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,518 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,283 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

Users
  • Social Media Specialist
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 49% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Social is a platform that centralizes publishing, engagement, and analytics across social media platforms.
  • Reviewers appreciate Sprinklr Social's unified dashboard, AI-driven insights, and real-time engagement tracking, which streamline social media management and improve responsiveness.
  • Users reported that Sprinklr Social can be complex to navigate, with a steep learning curve, occasional performance lags, and limited flexibility in customization options.
Sprinklr Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
171
Centralized Management
112
Features
103
Analytics
76
Social Media Management
76
Cons
Complex Usage
72
Learning Curve
66
Missing Features
64
Complexity
56
Improvement Needed
56
Sprinklr Social features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.1
7.7
Quality of Support
Average: 9.1
7.5
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,518 Twitter followers
LinkedIn® Page
www.linkedin.com
4,283 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

    Users
    • Community Manager
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 42% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Emplifi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    51
    Social Media Management
    48
    Analytics
    38
    Analytics Focus
    33
    Features
    21
    Cons
    Missing Features
    25
    Technical Issues
    19
    Feature Limitations
    15
    Lack of Features
    12
    Improvement Needed
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Emplifi features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Quality of Support
    Average: 9.1
    8.8
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Emplifi
    HQ Location
    Columbus , US
    LinkedIn® Page
    www.linkedin.com
    575 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

Users
  • Community Manager
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 42% Mid-Market
  • 32% Enterprise
Emplifi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
51
Social Media Management
48
Analytics
38
Analytics Focus
33
Features
21
Cons
Missing Features
25
Technical Issues
19
Feature Limitations
15
Lack of Features
12
Improvement Needed
11
Emplifi features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.9
Quality of Support
Average: 9.1
8.8
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
575 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant ne

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 51% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Facelift Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Service
    3
    Customer Support
    3
    Management Ease
    3
    Centralized Management
    2
    Ease of Use
    2
    Cons
    Improvement Needed
    2
    Layout Issues
    2
    Not Intuitive
    2
    Poor Design Quality
    2
    Content Creation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Facelift Cloud features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Quality of Support
    Average: 9.1
    8.7
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Facelift
    Year Founded
    2011
    HQ Location
    Hamburg, Germany
    Twitter
    @facelift
    36 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    172 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant ne

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 51% Mid-Market
  • 27% Enterprise
Facelift Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Service
3
Customer Support
3
Management Ease
3
Centralized Management
2
Ease of Use
2
Cons
Improvement Needed
2
Layout Issues
2
Not Intuitive
2
Poor Design Quality
2
Content Creation
1
Facelift Cloud features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.1
Quality of Support
Average: 9.1
8.7
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Facelift
Year Founded
2011
HQ Location
Hamburg, Germany
Twitter
@facelift
36 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®
Entry Level Price:$149.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a uni

    Users
    • Community Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Eclincher Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Service
    6
    Customer Support
    5
    Analytics
    4
    Ease of Use
    4
    Helpful
    3
    Cons
    Access Issues
    1
    Connectivity Issues
    1
    Feature Issues
    1
    Inadequate Support
    1
    Linking Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Eclincher features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Quality of Support
    Average: 9.1
    9.0
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Eclincher
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @eClincher
    11,074 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a uni

Users
  • Community Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
Eclincher Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Service
6
Customer Support
5
Analytics
4
Ease of Use
4
Helpful
3
Cons
Access Issues
1
Connectivity Issues
1
Feature Issues
1
Inadequate Support
1
Linking Issues
1
Eclincher features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.4
Quality of Support
Average: 9.1
9.0
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Eclincher
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@eClincher
11,074 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We del

    Users
    • Social Media Manager
    • Strategist
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 46% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Quid Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    6
    Insights
    4
    User Interface
    4
    Competitor Analysis
    3
    Features
    3
    Cons
    Expensive
    4
    Learning Curve
    2
    Pricing Issues
    2
    Budget Constraints
    1
    Cost
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Quid features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Quality of Support
    Average: 9.1
    7.9
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Quid
    Year Founded
    2004
    HQ Location
    1111 6th Ave., STE 550 PMB: 164175 San Diego, CA 92101
    LinkedIn® Page
    www.linkedin.com
    273 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We del

Users
  • Social Media Manager
  • Strategist
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 46% Mid-Market
  • 31% Enterprise
Quid Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
6
Insights
4
User Interface
4
Competitor Analysis
3
Features
3
Cons
Expensive
4
Learning Curve
2
Pricing Issues
2
Budget Constraints
1
Cost
1
Quid features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.8
Quality of Support
Average: 9.1
7.9
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Quid
Year Founded
2004
HQ Location
1111 6th Ave., STE 550 PMB: 164175 San Diego, CA 92101
LinkedIn® Page
www.linkedin.com
273 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage

    Users
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NUVI features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Quality of Support
    Average: 9.1
    8.4
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    11,017 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    717 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage

Users
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
NUVI features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.9
Quality of Support
Average: 9.1
8.4
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
11,017 Twitter followers
LinkedIn® Page
www.linkedin.com
717 employees on LinkedIn®
Entry Level Price:$78.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MavSocial is a social media management solution for businesses with multiple locations and profiles. Manage all your publishing, advertising, engagement, reviews, and reporting from one centralized p

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 69% Small-Business
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MavSocial features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Quality of Support
    Average: 9.1
    8.6
    Ease of Use
    Average: 8.9
    5.5
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @mavsocial
    20,618 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MavSocial is a social media management solution for businesses with multiple locations and profiles. Manage all your publishing, advertising, engagement, reviews, and reporting from one centralized p

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 69% Small-Business
  • 20% Mid-Market
MavSocial features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.7
Quality of Support
Average: 9.1
8.6
Ease of Use
Average: 8.9
5.5
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@mavsocial
20,618 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Entry Level Price:$29 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alerti is the perfect online reputation management tool for small and medium size businesses. It enables you to measure, protect and improve your online reputation. Create alerts on your name, you b

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 73% Small-Business
    • 55% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • alerti features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Quality of Support
    Average: 9.1
    8.9
    Ease of Use
    Average: 8.9
    3.3
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    alerti
    Year Founded
    2008
    HQ Location
    Paris, France
    Twitter
    @AlertiEN
    518 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alerti is the perfect online reputation management tool for small and medium size businesses. It enables you to measure, protect and improve your online reputation. Create alerts on your name, you b

Users
No information available
Industries
No information available
Market Segment
  • 73% Small-Business
  • 55% Mid-Market
alerti features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
8.3
Quality of Support
Average: 9.1
8.9
Ease of Use
Average: 8.9
3.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
alerti
Year Founded
2008
HQ Location
Paris, France
Twitter
@AlertiEN
518 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®