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Sujith N.
SN

Team Lead

What are some best functions of online reputation management software?

Based on my recent research, I found these tools specialised in Online Reputation Management.

Birdeye

A comprehensive platform for review management and customer experience enhancement.​

Reputation

Offers real-time monitoring and analytics to manage brand reputation effectively.​

SOCi

Provides multi-location businesses with tools for social media management and reputation monitoring.​

Podium

Focuses on customer interaction and review collection to improve online presence.​

NiceJob

Automates review collection and showcases customer feedback to build trust.​

Reviews.io

Enables businesses to collect and display customer reviews across various platforms.​

Thryv

An all-in-one business management platform with reputation management features.​

HighLevel

Integrates marketing automation with reputation management tools.​

Yext

Manages business listings and reviews to ensure accurate online information.​

Synup

Offers tools for managing local listings, reviews, and analytics.

I made this analysis using reviews on G2, and I'd also like to get the community's input. If you have any experience with online community management, please share it.


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In my experience, the best online reputation management features are specific to your business and use case. Overall, I would recommend Birdeye. The review management capabilities are unmatched,

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