Constructor Reviews & Product Details

Constructor excels at delivering personalized search results based on our user activity. It understands customer's intent rather than just terms, substantially simplifying our customers' product discovery process. I particularly like how the real-time merchandising controls allow us to highlight essential products or campaigns without the need for developer support. Review collected by and hosted on G2.com.

I sometimes feels like driving a high-performance car without a clear map incredibly powerful, but not always easy to navigate at first. A more guided, user-friendly interface would make the experience smoother for me. Review collected by and hosted on G2.com.

I’ve been really impressed with how Constructor handles search and product recommendations. It actually learns from user behavior and adjusts results in real time, which has helped us boost both engagement and conversions...... I also appreciate how much control it gives our team ....we can fine-tune results when needed (like for sales or seasonal campaigns), but most of the time the AI does a great job on its own Review collected by and hosted on G2.com.

The only real downside is that it takes a little time to get used to the platform. Some of the setup around ranking rules and reporting isn’t super intuitive at first, so there’s a bit of a learning curve..... But once you're in the flow, it’s pretty smooth. Review collected by and hosted on G2.com.

Working with Constructor has been extremely smooth and well coordinated from the very start.

Highly engauged support team always happy and willing to push the next big thing.

They share our passion in ecommerce and truely want to see us succeed.

Their platform is fast and smart, straight forward documentation and very easy to use APIs. Review collected by and hosted on G2.com.

Distributed timezones. While we have a local customer success manager, a lot of the tech support is in the US or Europe. (no one works Australian Mondays).

The Proof Schedule felt like it took a long time, but if you convert into a customer they already have you well profiled, so it pays off down the track. Review collected by and hosted on G2.com.

Working with Constructor has been a dream. Their UI is very intuitive and easy to use. I feel confident in the partnership as their team is very responsive to our needs and willing to collaborate with us on new initiatives. Every team member has been a pleasure to work with. I love all the features that they offer, and also love that they are constantly adding more based on real customer feedback. Review collected by and hosted on G2.com.

Honestly, can say that I have not found anything that I dislike about Constructor. Review collected by and hosted on G2.com.

The Constructor platform has helped my team improve business metrics while allowing us to make better use of our resources. Since implementation we have been able to dedicate limited and valuable time to more initiatives, knowing that we are making no compromises to our site performance managed by the tool.

Beyond this, their customer support is unmatched. They are responsive, knowledgeable and truly listen and react to any opportunities or issues that we raise. An all around A+ partnership! Review collected by and hosted on G2.com.

I would like to see improvements to the analytics portion of the tool. Some analytics features could be made easier to self serve and additional data points could be made available. Review collected by and hosted on G2.com.

There are so many things I love about our Constructor partnership! Our Constructor team partners are always readily available to trouble shoot any issues that arise and help come up with solutions for our business. They are constantly innovating and releasing new products that help solve some of online retail's biggest problems. Every product the Constructor team releases is thoughtful and intuitively designed. They are always looking to improve and iterate the products provided through their platform. Review collected by and hosted on G2.com.

The tech enablement between our platforms and Constructor's platform is not always the most simple so sometimes certain things can take a while to get off the ground and live. Review collected by and hosted on G2.com.

Constractor's team is very strong, they provide superb customer service, it is a pleasure working with them. I've never worked with such a strong project management team in my life.

Their product is very strong. We replaced our in-house recommender with Constractor's and in just 5 months we got extra $3M+ in revenue.

We haven't finished our integration yet but we already ROI positive. Review collected by and hosted on G2.com.

I would like to see more documentaion around their analytics. They dashboard looks very strong but it was pretty had to understand all the numbers behind and they don't have a clear documentation. Review collected by and hosted on G2.com.

I've been thoroughly impressed with Constructor's platform. Their search and browse products have improved our product rankings and dramatically reduced the need for human intervention to merchandise our results pages.

Constructor's customer success team was instrumental in our success. We had many questions and they were always ready to assist. Responses have been quick and their people are very knowledgeable.

The implementation process was easy and fast, allowing us to improve the customer experience in record time. Review collected by and hosted on G2.com.

I'd love to see more user-friendly tutorials and resources to speed up and simplify implementation. outweigh any minor inconveniences. Review collected by and hosted on G2.com.

Constructor have been fantastic partners to the business, accommodating customisation to solutions to fit the needs of the brand. I appreciate their innovative spirit, supporting us to push the boundaries through opennes to trial and consulting us on further opportunities to continuously enhance CX. Ang as the Success Manager has been a real asset, liasing both business and technical requirements which has made collaboration seamless. Review collected by and hosted on G2.com.

Really can't think of any downsides. Constructor have been fantastic partners. Review collected by and hosted on G2.com.

The specific E-commerce focus allowing optimization for a provided KPI is ideal.

Constructor.io (CIO) allows us to retain full control within our team for merchandizing and operations of the site while providing an excellent baseline experience with in-session personalization. The consumption of the clickstream to train the model for Search is easy to integrate and drives powerful results. The support is responsive and partnering both during the implementation and during the day-to-day operations.

The SFCC integration via CIO-provided cartridge is actively-supported by the CIO team and allows us to both benefit from that ongoing maintenance as well as customize for our specific needs.

The API-first approach allows us to integrate the key functionality into the customer experience as we see fit and supports powerful reducing functionality to limit the transmission weight for clients. The documentation is up-to-date as of the date of this review (23 July 2024). Review collected by and hosted on G2.com.

Constructor.io (CIO) is opinionated about their product offering and focuses heavily on the benefit of AI/ML for customers. Features and functionality outside of that paradigm and understandably unavailable. Review collected by and hosted on G2.com.