HelpCrunch Pricing Overview

HelpCrunch at a glance

Pricing plans:

Standard: $12 per team member if billed annually or $15 per team member if billed monthly

Premium: from 20$ per team member if billed annually or from $25 per team member if billed monthly

Enterprise: custom price for 20+ agents

Name	Price	Features
Standard Live chat plan	15$	Great plan for small teams that includes more auto messages, full customization, unlimited contacts and chat history 3 chat auto messages Help Desk Knowledge Base Branded popups Branded widget Full chat customization 1 widget, unlimited domains Live chat support Show More
Standard Live chat & Emails plan	29$	Great plan if you need email marketing automation in addition to live chat. 3 chat auto messages 3 email auto messages 1,000 emails per team member Email forwarding Help Desk Branded popups Branded widget Full widget customization 1 widget, unlimited domains Live chat support Show More
Premium live chat plan	25$	Perfect plan for those who need a perfect live chat Unlimited chat auto messages Help Desk Knowledge Base Unbranded popups Unbranded widget Advanced widget customization 5 widgets, unlimited domains High priority live chat support Show More
Premium Live chat & Emails plan	49$	Perfect for growing teams that need all the functionality and unbranded widget Unlimited chat auto messages Unlimited email auto messages 10,000 emails per team member Email forwarding Help Desk Knowledge Base Unbranded popups Unbranded widget Advanced widget customization 5 widgets, unlimited domains High priority live chat support Show More

HelpCrunch pricing & plans

Free Trial is available

Pricing information for HelpCrunch is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase HelpCrunch must be conducted with the seller.

Unlimited conversations, contacts, and leads on all plans.
Unlimited chat history.
We're flexible in terms of pricing - if you need a custom plan, just reach out to us via website chat. We'll come up with a pricing plan that suits your needs.

Pricing information was last updated on October 09, 2024

Top-Rated Alternatives

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HelpCrunch Alternatives Pricing

The following is a quick overview of editions offered by other Live Chat Software

Fin by Intercom Fin with your current helpdesk	$0.991 Resolution	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More
Help Scout Standard	$50.00Per Month	Starts with 100 contacts per month and unlimited users All Free features and... Multiple Inboxes and Docs sites API and 100+ integrations Advanced Reports Surveys & NPS CSAT ratings Customer Properties and more Show More
LiveAgent Small	Starting at $15.001 agent / Per Month	E-mail support - Ticketing, Contact forms, Forum & Knowledge base, iPhone/Android app Unlimited ticket history Unlimited email addresses Advanced reporting Customer portal + forum API + integrations Rules and Time rules Customer Service White Glove Setup Customer mail templates Rules & Time rules Gamification + many more features Show More

Various alternatives pricing & plans

Free Trial is available

Pricing information for the above various HelpCrunch alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

HelpCrunch Pricing Reviews

(2)

Olga M.

Founder and CEO

Small-Business (50 or fewer emp.)

11/7/2018

"Great product and very affordable"

5/5

What do you like best about HelpCrunch?

1) Free version of their live chat is pretty amazing by itself

2) A lot of customer tools in a single platform

3) Affordable pricing and scalable per agent billing Review collected by and hosted on G2.com.

What do you dislike about HelpCrunch?

Didn't really find cons in the product so far Review collected by and hosted on G2.com.

Oliver H.

Growth & Product Manager

Small-Business (50 or fewer emp.)

12/19/2024

"Great Knowledge Base"

4.5/5

What do you like best about HelpCrunch?

I found HelpCrunch easier to use in comparion to other similar solutions, while offering a competitive price. I was able to test it for free before deciding to upgrade my subscription and no special instalation was required.

Being able to translate articles and posting embeded videos was also very important. Review collected by and hosted on G2.com.

What do you dislike about HelpCrunch?

I haven't had any issues with the tool so far. The tool might not feel super user friendly at first, but being a Knowledge Base provider themselves, they have a strong support material to help you out. Review collected by and hosted on G2.com.

HelpCrunch Comparisons

Fin by Intercom

4.5/5

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Crisp

4.5/5

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Help Scout

4.4/5

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HelpCrunch Pricing Overview

HelpCrunch at a glance

Top-Rated Alternatives

HelpCrunch Alternatives Pricing

Fin with your current helpdesk

Standard

Small

HelpCrunch Pricing Reviews

Categories on G2

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