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Teampay

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Teampay Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use with Teampay, enjoying quick access to virtual cards and simple request processes. (156 mentions)
Users find Teampay to be time-saving, streamlining expense requests and tracking effortlessly without the hassle of paper receipts. (68 mentions)
Users praise Teampay for its efficiency, making purchasing and reporting processes quick and seamless. (50 mentions)
Users find Teampay to be very intuitive, enabling easy navigation and seamless integration with existing systems. (48 mentions)
Users appreciate the convenience of Teampay, as it streamlines purchasing with easy requests and tracking features. (45 mentions)
Users praise Teampay for its speed and efficiency, significantly streamlining the procurement process and reducing wait times. (37 mentions)
Users often face approval issues with delays from managers, complicating the overall expense process in Teampay. (36 mentions)
Users find the approval process time-consuming, often leading to delays in transactions and reliance on personal credit cards. (30 mentions)
Users face issues with card functionality, including limited acceptance and inconvenient activation processes, impacting their experience. (18 mentions)
Users face upload issues, as corrections require logging in online and receipt management can be tedious through Slack only. (16 mentions)
Users find Teampay's interface not intuitive, facing challenges with complexity and a steep learning curve initially. (15 mentions)
Users find the card management process cumbersome, particularly with reminders and the requirement for advance funding. (6 mentions)

Top Pros or Advantages of Teampay

1. Ease of Use
Users highlight the ease of use with Teampay, enjoying quick access to virtual cards and simple request processes.
See 156 mentions

See Related User Reviews

Nicholas L.
NL

Nicholas L.

Enterprise (> 1000 emp.)

5.0/5

"Fast and simple to use"

What do you like about Teampay?

Ease of Implementation. It is very simple to enter a request.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Teampay easy to use"

What do you like about Teampay?

Teampay issues a virtual card very quickly as soon as your manager approves the teampay request. It is easy to use and convenient for those who prefe

2. Time-saving
Users find Teampay to be time-saving, streamlining expense requests and tracking effortlessly without the hassle of paper receipts.
See 68 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"User-Friendly, Intuitive Interface"

What do you like about Teampay?

Teampay is very quick to learn, well-labeled, intuitive. Accomplishes the goal of requesting business expenses and tracking so you don't have to keep

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Teampay easy to use"

What do you like about Teampay?

Teampay issues a virtual card very quickly as soon as your manager approves the teampay request. It is easy to use and convenient for those who prefe

3. Efficiency
Users praise Teampay for its efficiency, making purchasing and reporting processes quick and seamless.
See 50 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Teampay makes life easier"

What do you like about Teampay?

Requesting funds, and having spending accounts funded is quick and easy. Reporting and accounting for purchases is easier than any method used previou

Jourdan F.
JF

Jourdan F.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use - but room for improvement!"

What do you like about Teampay?

What I love about TeamPay is its super user friendly. Requesting a one time use card is super easy and fast to do. Creating a PO is super straightforw

4. Intuitive
Users find Teampay to be very intuitive, enabling easy navigation and seamless integration with existing systems.
See 48 mentions

See Related User Reviews

Nathan E.
NE

Nathan E.

Enterprise (> 1000 emp.)

5.0/5

"User friendly and simple for anyone to use."

What do you like about Teampay?

Teampay is an ease to use and helps keep track of all purchases without hassle.

Julia E.
JE

Julia E.

Mid-Market (51-1000 emp.)

4.5/5

"Teampay is generally easy to use and intuitive."

What do you like about Teampay?

Teamplay is intuitive, integrates with our existing systems, and automates our ability to request funds and track activity.

5. Convenience
Users appreciate the convenience of Teampay, as it streamlines purchasing with easy requests and tracking features.
See 45 mentions

See Related User Reviews

Tamiko M.
TM

Tamiko M.

Small-Business (50 or fewer emp.)

5.0/5

"Like using teampay"

What do you like about Teampay?

I like that it is convient and easy to use

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Makes expense tracking and approvals way easier"

What do you like about Teampay?

Team pay makes it super easy to request and track purchases across teams. The approval flow is straightforward, and it helps avoid confusion or delays

6. Speed
Users praise Teampay for its speed and efficiency, significantly streamlining the procurement process and reducing wait times.
See 37 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"Medical Worker"

What do you like about Teampay?

It is easy to use and it is quick. Very good system

PL

porsche l.

Enterprise (> 1000 emp.)

5.0/5

"It's an easy process for getting a credit card approved to pay for my medica licensing"

What do you like about Teampay?

The ease of submitting a request for a credit card and how quickly it's approved. It's very user friendly

Top Cons or Disadvantages of Teampay

1. Approval Issues
Users often face approval issues with delays from managers, complicating the overall expense process in Teampay.
See 36 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Teampay Review"

What do you dislike about Teampay?

With Teampay the only downside is having to get approval and sometimes it takes time. If the approver doesn't set a delegate while they are away from

Samantha R.
SR

Samantha R.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use, always reliable"

What do you dislike about Teampay?

It may take a while to get approval from a manager.

2. Approval Process
Users find the approval process time-consuming, often leading to delays in transactions and reliance on personal credit cards.
See 30 mentions

See Related User Reviews

Nathan E.
NE

Nathan E.

Enterprise (> 1000 emp.)

5.0/5

"User friendly and simple for anyone to use."

What do you dislike about Teampay?

There is little to not like about team pay. They could cut down the amount of things to fill out.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Teampay Review"

What do you dislike about Teampay?

With Teampay the only downside is having to get approval and sometimes it takes time. If the approver doesn't set a delegate while they are away from

3. Card Issues
Users face issues with card functionality, including limited acceptance and inconvenient activation processes, impacting their experience.
See 18 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Convenient and Easy to Use"

What do you dislike about Teampay?

Not all places accept virtual cards. I have tried using the virtual card system when purchasing photo prints through Walgreens, and it was not accepte

Nijayuana G.
NG

Nijayuana G.

Small-Business (50 or fewer emp.)

5.0/5

"Great! Efficient and fast."

What do you dislike about Teampay?

How fast the card inactivates. Ubereat charges later and it sometimes leaves a balance.

4. Upload Issues
Users face upload issues, as corrections require logging in online and receipt management can be tedious through Slack only.
See 16 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Generally useful service"

What do you dislike about Teampay?

very quick to make card numbers disappear, very bad at getting receipts

Anna D.
AD

Anna D.

Mid-Market (51-1000 emp.)

4.0/5

"Decent reimbursement & expense management platform"

What do you dislike about Teampay?

Attaching receipts can be tedious as it's only availible in Slack, not via text etc

5. Not Intuitive
Users find Teampay's interface not intuitive, facing challenges with complexity and a steep learning curve initially.
See 15 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use, efficient"

What do you dislike about Teampay?

I sometimes find the interface unintuitive, approval workflows and integrations somewhat rigid, and the mobile app and automated expense categorizatio

Constantine S.
CS

Constantine S.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined Expense Management That Saves Time"

What do you dislike about Teampay?

The integration setup with some financial platforms could be smoother, and the initial learning curve for new users can be a bit steep.

6. Card Management
Users find the card management process cumbersome, particularly with reminders and the requirement for advance funding.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"excellent for work environments"

What do you dislike about Teampay?

Sometimes there is a residual balance on a card as you have to guess at taxes and shipping costs sometimes before asking for an amount on a card. It f

Christopher K.
CK

Christopher K.

Mid-Market (51-1000 emp.)

4.0/5

"Quick implementation, easy to use and excellent Netsuite integration."

What do you dislike about Teampay?

It's easy to ignore the reminders to approve cards. I wish there was an "auto decline" functionality or there were progressively more and more reminde

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Teampay Reviews (438)

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Reviews

Teampay Reviews (438)

View 1 Video Reviews
4.4
438 reviews
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Brandon P.
BP
Practice Coordinator
Enterprise (> 1000 emp.)
"Teampay is fast, reliable and effective"
What do you like best about Teampay?

What I like most about Teampay is how efficient it is to manage company finances through it. Being able to provide digital company cards, have accurate records of transactions and easy to upload receipts are just some of the reasons why I enjoy using Teampay and highly recommend it to businesses who is interested in a product like this one. Review collected by and hosted on G2.com.

What do you dislike about Teampay?

I personally don't have any dislikes about Teampay. The only thing I can think of are small glitches the application may have which is hardly ever the case for me. Review collected by and hosted on G2.com.

Amanda R.
AR
Suporte Interno De Infra
Enterprise (> 1000 emp.)
"Great solution for controlling and automating corporate expenses"
What do you like best about Teampay?

What I like most about Teampay is the ease of use combined with real-time visibility of expenses. It greatly simplifies the process of requesting and approving expenses, which reduces time lost on internal bureaucracy and helps teams stay focused on work. Review collected by and hosted on G2.com.

What do you dislike about Teampay?

A limitation I observed is the customization of more complex workflows, especially for companies with more sophisticated approval structures. Additionally, integration with some older ERPs may require additional technical support or custom development. Review collected by and hosted on G2.com.

Michelle B.
MB
Teacher, Cheer Director
Mid-Market (51-1000 emp.)
"Procurement Management & Digital records for purchases for School & Sports Teams"
What do you like best about Teampay?

I love that I can make a request, add little notes for my approving supervisor. I also find it helpful that I can visibly see all of my transactions and have a record of submitted receipts. I love the immediacy of use once a request is approved. Our school recently started using the features of adding the card to applewallet which has helped with in-store purchases. I use teampay quite a bit. I have made almost 100 transactions. I am excited about the possibility of managing my $25,000 team budget and sponsorships with the tool this year. I didn’t receive formal training, but the online tutorial videos and the intuitive design made it easy to get up to speed. I was able to start using Teampay confidently with minimal ramp-up time.” I can't recall any interactions with customer support and I believe this is a testament of the online support tools that are available and the system being easily accessible to its userbase. Review collected by and hosted on G2.com.

What do you dislike about Teampay?

I love that I can make a request, add little notes for my approving supervisor. I also find it helpful that I can visibly see all of my transactions and have a record of submitted receipts. I love the immediacy of use once a request is approved. Our school recently started using the features of adding the card to applewallet which has helped with in-store purchases. I use teampay quite a bit. I have made almost 100 transactions. I am excited about the possibility of managing my $25,000 team budget and sponsorships with the tool this year. Review collected by and hosted on G2.com.

Naujai K.
NK
Lab Specialist
Small-Business (50 or fewer emp.)
"Teampay always comes in handy"
What do you like best about Teampay?

I appreciate how I can make requests easily and purchases fairly quickly. What I like best about Teampay is how it balances flexibility for employees with control for the finance team. It makes the spending process simple and intuitive, so people can get what they need without waiting on long approvals or going out-of-pocket. At the same time, finance gets real-time visibility and guardrails, which keeps everything compliant and predictable. That combination of empowerment and control is what really stands out to me. Review collected by and hosted on G2.com.

What do you dislike about Teampay?

if you request an amount then discover you need more, you may need to cancel and re-submit instead of editing; or once a card is set up (single-use vs multi-use), you may not be able to change it. refunds sometimes are hard to track Review collected by and hosted on G2.com.

AP
Administrative Assistant
Small-Business (50 or fewer emp.)
"Ease of Team Pay"
What do you like best about Teampay?

I love the fact of less paper and adding your receipts digitally. Also the ease of purchasing is great.

Overall I do feel that it is easy to use and implement within what we do. I purchase a lot so I am using it quite frequently.

It was easily integrated in what we do. I do like having a physical card for random purchases. Review collected by and hosted on G2.com.

What do you dislike about Teampay?

Initially we had an issue with multiple addresses on Amazon. Everything was sent to the default address but it was resolved.

If you don't pick weekly, the cards will not auto refill and therefor when you go to make a purchase your wait is longer waiting on the approval.

Even if a purchase goes over a penny it still gets declined.

Having to wait for an approval is not always helpful if something needs to be ordered immediately. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business (50 or fewer emp.)
"Makes expense tracking and approvals way easier"
What do you like best about Teampay?

Team pay makes it super easy to request and track purchases across teams. The approval flow is straightforward, and it helps avoid confusion or delays when trying to get things authorized. I like that everything is centralized and digital-- no back-and -forth emails or unclear expense chains. It also keeps me from overspending or missing receipts. Review collected by and hosted on G2.com.

What do you dislike about Teampay?

Sometimes the interface can lag or feel a bit clunky, especially if multiple request are pending at once. It could also benefit from a more intuitive mobile view for when I'm on the go. But overall, it gets the job done and keeps our purchasing process organized. Review collected by and hosted on G2.com.

MB
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Teampay"
What do you like best about Teampay?

Automation. Our company has a large number of credit card transactions each month that previously required hours of tedious data entry. Using Teampay all of these transactions are automatically entered into Quickbooks shortly after they are made. This has freed up time for our accounting staff and made account reconciliation take a few clicks versus an hour or two each month. Review collected by and hosted on G2.com.

What do you dislike about Teampay?

The billpay feature hasn't worked well for us, yet. Some of our vendor invoices are structured in a manner that are not able to be read properly by Teampay's software, so we have not onboarded that feature yet. Looking forward to this saving more time for our team. Review collected by and hosted on G2.com.

RC
Family Pastor
Small-Business (50 or fewer emp.)
"A lot of bugs so far"
What do you like best about Teampay?

I like being able to take a picture of a receipt right away to upload it. I don't have to hold onto it and remember to do it later. Review collected by and hosted on G2.com.

What do you dislike about Teampay?

So far, the Amazon integration has been full of bugs. For the first few weeks we had it, TeamPay wouldn't go to Amazon to be able to start purchasing. Once it did take me to Amazon, my delivery address would get changed without notice. I would make the purchase, double-check the address, then send it for approval. Once it was approved, the address would get automatically changed by the system, not the approver. Review collected by and hosted on G2.com.

Ananda K.
AK
Lead, Cyber sec TPRM
Enterprise (> 1000 emp.)
"Teampay is safe, secure & timely"
What do you like best about Teampay?

I have been using Teampay for the last five years and am also one of the approvers in my organisation. This is so cool because anyone can easily raise a card request and get it approved by the approvers, and the spending is so simple that even a first-time user can easily make the transaction. The reporting, schedules, and transaction view are very good and minimalistic. Kudos to the Teampay team. Review collected by and hosted on G2.com.

What do you dislike about Teampay?

The card cannot be used in Indian transactions, which have to be reworked by Teampay management. We have to depend on other suppliers for transactions in India or other currencies. Review collected by and hosted on G2.com.

SS
Design Analyst
Mid-Market (51-1000 emp.)
"Teampay is better than competition"
What do you like best about Teampay?

I like how easy it is to request and approve purchases without having to go through endless email chains. The interface is intuitive, and it gives our team more autonomy while still keeping finance in control. Review collected by and hosted on G2.com.

What do you dislike about Teampay?

Sometimes the platform feels a bit rigid — if a purchase doesn’t fit neatly into the approval flow, it can take extra steps to resolve. The reporting features could also be more customizable to better match different department needs. Review collected by and hosted on G2.com.